It takes more than a business card and a firm handshake to make a good real estate agent, as anyone who has bought or sold a house knows. Good real estate agents don't just have one positive attribute, they have many - a willingness to listen, high levels of motivation, putting clients' interests first and being prepared to work hard - for starters.

Buying or selling a home is most likely the most expensive financial decision you will ever make. So its important to have an experienced, professional real estate agent to guide you through the process.

Janice has lived and worked on the North Shore all her life, so she knows the area well. Little goes on in her territory that she doesn't know about, and there are few people she's not acquainted with. Just sit with Janice for a while and she bubbles over with enthusiasm for all the clients she's helped find exactly the right property.

But even all of this isn't nearly enough to keep her clients coming back, and Janice's do. Its also important to do what you say you will - easier to say than actually do - to work hard and communicate well.

If then, you are looking to buy or sell property in the North Shore area, make sure you call Janice first, for honest and expert advise. You will not be sorry you did.

Real estate is what I do - I am passionate about it.